About Raffine

creating overall feeling of well-being Raffine is a relaxation industry
with over 500 stores in Japan.
The store provides atmosphere
that is a blend of cultural
and modern Japan
with a Japanese masseuse
that will provide elegant service.
Please enjoy the luxury of releasing stress
from your heart and soul.

For a beginner

  • Free changing clothes are available.
We might refuse our treatment for those concerned below,
so please ask us first.
  • Expectant mothers
  • Had serious injury or illness before
  • Seeing a doctor or under treatment
  • Having a wound or illness

Appointment for Remedial Massage

Dear Patrons, We have several conditions for providing Remedial Massage Therapy.

Product features

  1. Reserving for Remedial Massage are only available over the phone and the front desk.
  2. Only available for in advance booking beforehand.
  3. Booking for Remedial must be made at least minimum of 24 hours before the time of booking.
  4. All other non-remedial products (Body Care, Aroma etc) are not applicable for health fund rebate.
  5. Arriving not on time (minimum 10 minute late) without any notices before arriving,
    we will automatically cancel the booking.
  6. Insurance company which are unavailable to be claim
    for Health Fund Rebate are Medibank Private and HCF.
  7. HICAPS won’t be available. Receipt with therapist details
    and provider numbers will be provided.
  8. Remedial Massage is available on weekdays only.
  9. Only one remedial therapist available on each day.
    Not available for couples or paired booking.

Thank you for your understanding and kind cooperation.

Gift Voucher

Terms and conditions:

  • This gift voucher is valid only at Raffine TOKYO.
  • This gift voucher is nonrefundable.
  • This gift voucher is not exchangeable for cash.
  • Gift vouchers are not used or redeemable for Remedial Massage.
  • Please present this gift voucher on the day you visit Raffine TOKYO.
Special Gift to a Special One.

Member's Card

Product features

  1. Earn a stamp for every $50 spent. (Excluded remedial massage)
  2. Redeem $5 for 10 stamps, $10 for 20 stamps. (However, on your next visit)
  3. Only valid for Raffine TOKYO. (Invalid for other stores in Japan)
  4. Cannot be used after from date of issued. (Expiry cards will be collected)
  5. Making payment for services on credit card will also apply for a stamp.
  6. Purchasing gift voucher ($50 voucher and $100 voucher) will also count for a stamp.
  7. Using gift voucher ($50 voucher and $100 voucher) will not apply for a stamp.
  8. Design of the card may change without any notice.
  9. Distribution of this card may be terminated without notice.
  10. Point redeem program is subject to change without notice.


Raffine TOKYO the galeries
Lower Ground Floor,
The Galeries, 500 George Street,
Sydney NSW 2000
Mon,Tue,Wed & Fri: 9am–8pm Thu: 9am–9pm Sat & Sun: 10am–6pm Public Holliday: 10am–6pm