Raffine

About Raffine

creating overall feeling of well-being Raffine is a relaxation industry
with over 500 stores in Japan.
The store provides atmosphere
that is a blend of cultural
and modern Japan
with a Japanese masseuse
that will provide elegant service.
Please enjoy the luxury of releasing stress
from your heart and soul.

For a beginner

  • Free changing clothes are available.
We will refuse our treatment for those who have the symptoms below.
  • Those who are being treated for a hernia
    we will refuse the area of the part under treatment.  
  • Those who are injured / wounded
    including fractures, bruises, inflammation of skin, strained back etc.
    May risk of worsening.
  • Those who have a fever or flu
    It may stimulate circulation of the blood, may raises the body tempreture higher risk.
  • Those who are drinking alcohol
    May apply strain on your heart by increasing blood circulation more rapidly.
  • Those who have osteoporosis or osteoarthritis.
    Applying weak stimulus may cause a fracture.
  • Those who have athlete's foot or tinea.
    In case of receiving reflexology or similar treatment may requires direct contact with the skin.
    Will may spread infections to other people and therapists.
  • Those who are pregnant.
    May possible affect the womb from use of oil.

Appointment for Remedial Massage

Dear Patrons, We have several conditions for providing Remedial Massage Therapy.

Product features

  1. Reserving for Remedial Massage are only available over the phone and the front desk.
  2. Only available for in advance booking beforehand.
  3. Booking for Remedial must be made at least minimum of 24 hours before the time of booking.
  4. All other non-remedial products (Body Care, Aroma etc) are not applicable for health fund rebate.
  5. Arriving not on time (minimum 10 minute late) without any notices before arriving,
    we will automatically cancel the booking.
  6. Insurance company which are unavailable to be claim
    for Health Fund Rebate are Medibank Private and HCF.
  7. HICAPS won’t be available. Receipt with therapist details
    and provider numbers will be provided.
  8. Remedial Massage is available on weekdays only.
  9. Only one remedial therapist available on each day.
    Not available for couples or paired booking.

Thank you for your understanding and kind cooperation.

Gift Voucher

Terms and conditions:

  • This gift voucher is valid only at Raffine TOKYO.
  • This gift voucher is nonrefundable.
  • This gift voucher is not exchangeable for cash.
  • Gift vouchers are not used or redeemable for Remedial Massage.
  • Please present this gift voucher on the day you visit Raffine TOKYO.
  • We are not responsible if a Gift Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.
  • Gift voucher cannot be spitted between multiple number of people and multiple transactions. One gift voucher per person.
  • Gift Voucher can only be used once. Will not keep record for remaining balance.
Special Gift to a Special One.

Member's Card

Product features

  1. Earn a stamp for every $50 spent. (Excluded remedial massage)
  2. Redeem $5 for 10 stamps, $10 for 20 stamps. (However, on your next visit)
  3. Only valid for Raffine TOKYO. (Invalid for other stores in Japan)
  4. Cannot be used after from date of issued. (Expiry cards will be collected)
  5. Purchasing gift voucher will may also count as a stamp for on your member's card.
  6. Using or redeeming gift voucher will not apply for a stamp for your member's card.
  7. One Member's Card per person only. We do not allow sharing one card between multiple people.(2 or more)
  8. Loyalty Card are usable for both two branches.
  9. Design of the card may change without any notice.
  10. Distribution of this card may be terminated without notice.
  11. Point redeem program is subject to change without notice.

Shop

Raffine TOKYO York St.
Shop 2, 127 York Street,
Sydney NSW 2000
Weekdays: 11am–8pm Weekend: 10am–6pm
Raffine TOKYO the galeries
Lower Ground Floor,
The Galeries, 500 George Street,
Sydney NSW 2000
Mon,Tue,Wed & Fri: 9am–8pm Thu: 9am–9pm Sat & Sun: 10am–6pm Public Holliday: 10am–6pm